Dedicated Hosting Details

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Operating Systems Available
Both 32-bit and 64-bit operating systems are available. By default a 32-bit OS is installed, please request 64-bit if you require it.

Windows 2003 Enterprise Server

Windows 2008 Standard Server

Fedora Core

FreeBSD

SuSE

Debian

Ubuntu

CentOS (Free version of RedHat)

 

What you get
A fresh operating system installed with your choice of features on our redundant clustered server farm to ensure complete reliability and speed.

Next we set up our backup features so your data is fully protected. We can do this two ways:

1. We can (this has to be requested and costs extra) backup your data across our gigabit local area network to our redundant multi-terabyte backup NAS servers.

 

2. We will (this is automatically included) set up a feature that runs on our enterprise class clustered NetApp SAN (Storage Area Network) which takes snapshots of your server every hour. These snapshots are rotated and we keep the last 80 hourly snapshots and the last five 12am nightly snapshots. Snapshots are for emergency use only and allow us to fully restore individual files or a failed system and have it back online within a matter of minutes.

100% Solar Powered Electricity
One Virtual Dedicated Server (same as a physical dedicated server)
24 hour Toll-Free Emergency Level 3 Tech Support
Full "Root" access to your server via WebMin, RDP, VNC, SSH, FTP
Remote Server Console (BIOS Level) & Rebooting Support
100% Completely Redundant Cisco Powered Network
Redundant Cisco ASA 5500 series firewalls
All ports blocked except 80 (HTTP), 443 (SSL) and specified ports
Redundant SOURCEfire Snort 3D Intrusion Prevention Systems
APC UPS & Network Line Conditioning
Multiple SAN Connected Clustered IBM Servers
Anonymous Domain Name Servers Available
Hourly Backup via an instant point in time snapshot
Optional Server To Server Gigabit or faster conductivity via Private Network
1 to 4 64-bit CPUs with up to 3.0 GHz per CPU. Up to 4 Max
1 to 4 GBs of Fully Buffered ECC RAM. Up to 32GB Max

Redundant Data
All data is stored on our clustered redundant NetApp SAN. Our SAN is fully redundant and has no single point of failure. The NetApp SAN has dual 64-bit storage processors with redundant hot-swappable controllers, cooling fans, power supplies, fiber optics and 4 Gigabit (Gb) redundant conductivity to our front end clustered IBM servers.

More on Uptime
Our SAN has 15K RPM Fibre Channel disk drives (better than SATA or SCSI) and RAID dual parity (DP), which can protect data even from dual disk failures. Single-parity RAID 5 does not protect against such double-failure events. While RAID 1+0 and conventional RAID 6 do provide sufficient protection, each has serious drawbacks - RAID 1+0 requires nearly twice the number of disk drives, and conventional RAID 6 slows performance significantly. The solution is our NetApp RAID-DP, an advanced RAID 6 NetApp technology with excellent performance. If a disk drive fails it is automatically replaced in the RAID group with an online spare disk drive. RAID DP requires two disks for storing parity information, unlike standard RAID, which uses only one disk. By using this extra disk for parity, it provides better protection than traditional RAID implementations, which provide protection from only single disk failures. Our SAN also has redundant power supplies connected to different power circuits, redundant fans, redundant CPUs (Storage Processors) and redundant network connections so the SAN will continue working if any component fails. Because the components are hot swappable they can also be repaired or replaced without having to schedule downtime.

 

Each physical IBM server has hot swappable redundant power supplies and fans, redundant network cards connected to multiple switches for full redundancy, diagnostic light path panel, ECC (Error-Correcting Code) memory and more. Each power supply is connected to a different power circuit, in the event of a circuit trip, overload or failure. Plus both the physical servers and the SAN have auto notification so if something does fail, the hardware will e-mail our techs alerting us to which component failed and e-mail the manufacture expediting hardware repairs to dramatically reduce physical server down time. The e-mail sent to the manufacture alerts them to which component failed, automatically opening a hardware trouble ticket, the manufacture giving us a call and them shipping out the new component for same day delivery.

This setup makes it so your dedicated server has no single point of failure which means higher uptime.

 

Clustered IBM Servers With Automatic Failover
Where other hosting companies give you one dedicated server, or you have your own co-located server, AISO's dedicated server program you get multiple servers for the price of one. With VMware's VMotion technology, unique to VMware, the system will automatically move your running virtual machine (your dedicated server) from one physical server to another with no impact to end users (Zero Downtime), allowing maximum CPU & Memory resource availability to your machine. Plus your dedicated server will have NIC failover and load balancing between separate NIC cards enabling greater hardware availability, speed, and fault tolerance. Our VMware systems continuously monitor all physical servers in the cluster and almost instantly without human intervention, restarts your dedicated machine on a different physical server in the event of a server failure, so your back online within minutes.

More about a Virtual Dedicated Server
A Virtual Dedicated Server is a dedicated server instance in VMware assigned to just you. This VMware VM is superior to shared hosting or a virtual private server (VPS (such as SWSofts/Parallels dedicated server solution)) because you get your own dedicated operating system and are fully isolated from other virtual machines on the server hardware. As a result, you no longer have to worry about having your hosted service overrun by another service on the same box and is more secure because each virtual machine is completely abstracted from the hardware and isolated from other virtual machines. Click here for more information about VMware security. A VMware VM dedicated server can also deliver better availability than regular dedicated servers because they can be migrated from one server to another with no downtime. And they also can be upgraded easily if you need to add more CPUs, RAM or disk space, just by a simple quick reboot.

About our Internet connections
Please see our data center technology page for more information. We can also provide you with any other carriers that are located at One Wilshire, Los Angeles; please contact us for pricing and more information.

Features Available for assisted installation:

Windows Servers (can have the following):

• IIS or Apache

• MS-SQL
• Cold Fusion Server
• ASP.net
• ASP (VBScript)
• ASP Upload Components
• ASP E-mail Components
• PHP
• ActiveState Perl/CGI
• MySQL
• WS_FTP Server
• Microsoft FTP Server
• Microsoft Frontpage Extensions
• Microsoft Exchange E-mail Server
• IMail Or MailEnable (POP3, SMTP, IMAP4, Web based e-mail)
• Terminal Service Access
• Web Site Stats
• MRTG bandwidth graphing

 

Linux Servers (can have the following):
• Apache or LightHTTP
• PHP
• MySQL
• Perl/CGI
• Webmin (for server administration via web GUI)
• PHPMyAdmin (for MySQL administration via web GUI)
• Zend Optimizer
• Web Site Stats
• QMail or Postfix (POP3, SMTP, IMAP4 & Horde/Squirrelmail for Web based e-mail)
• MRTG bandwidth graphing

 

Hosted E-mail
Instead of having your e-mail services running on your dedicated server, you can have it hosted on our clustered, redundant e-mail systems which include Advanced Groupware Webmail and Advanced Spam Protection. Using a web interface, you will have control over all of your domains and their e-mail/alias addresses, including adding, editing and deleting. You also get a spam filtering administration area for administration over the spam filters as well. For more information about our additional hosted e-mail services, please contact us.

Bandwidth usage

Bandwidth is calculated based on average usage NOT 95th percentile, and our bandwidth limits are soft caps. You'll receive an e-mail notification when you go over your limit. If you trickle over because your site is Dugg or Slashdotted, congratulations! We're reasonable people and we can work something out if you go way over or need more bandwidth.

 

If you have different requirements or require to have more than one dedicated server, please contact us for pricing and more information.

 

 

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