No Risk, 100% Unconditional Money Back Guarantee
Each of AISO's web hosting plans (resellers' customer plans do not apply) comes with a No Risk, 100% Unconditional 30-day Money-Back Guarantee. If you are not completely satisfied with our services within the first 30 days, you will be given a full refund of the billed amount less the set-up fee.
This policy does not cover setup fees, domain registration fees, or any additional services such as overages, extra disk space, extra bandwidth, extra e-mail accounts, etc.
All cancellations must be received in within our control panel as per the deadlines indicated. We require a you to login to your customer control panel, go to the service in question you want to cancel and click the request cancellation link. You can then choose to cancel that day or at the end of your current billing period. Phone requests will not constitute acceptance of any cancellation.